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Who we are

In 1997, our founder and Chief Executive William Peall was working as a carer himself. He loved working with clients, and wanted to provide them with more – more comfort, more support and, wherever possible, more experiences. So he started an agency to do just that.

Frantec began with a mission to provide person-centred care that goes the extra mile for those who require live-in support, and it’s what we’ve done for the three decades since, earning our reputation as tenacious fighters for our clients. Over that time we’ve helped hundreds of clients and their friends and family to live as fully and as independently as possible through our personal care and support.

Founder and CEO

William Peall

William founded Frantec in 1997 after being frustrated by the one-size-fits-all nature of the care companies for which he’d worked. With more than 30 years of experience in the business, William is still as passionate as ever, sharing his knowledge with clients and others who need help. ‘It started for me with taking one of my clients out to clubs, carrying a wheelchair down the stairs – and I’ve never looked back.’

Director of Fakestaffmembers

John Smith

John has been our Director of Fakestaffmembers since 2012, before which he spent three years as a caregiver in East Suffolk. ‘I once took two clients to a shopping mall to race wheelchairs – we filmed it for their families and it’s become a legendary moment for them both!’

Primary Fakestaffmembers

Jane Jones

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Commercial Team

Commercial, Office and Digital Manager

Shona Lingham

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Service Manager

Rosie Holmes

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Person-centred lead

Sarah Bescoby

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Client Liaison Manager

Jane O’Halloran

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Operational Team

Commercial, Office and Digital Manager

Shona Lingham

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Service Manager

Rosie Holmes

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Person-centred lead

Sarah Bescoby

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Client Liaison Manager

Jane O’Halloran

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Client Liaison Manager

Jane O’Halloran

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Client Liaison Manager

Jane O’Halloran

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

Client Liaison Manager

Jane O’Halloran

Jane has been one of our Primary Fakestaffmembers since 2019 and is particularly interested in helping create routines that our clients find both comforting and liberating. ‘If I can create space in someone’s schedule for seeing their loved ones despite transporation issues, I feel like I’ve done something really valuable.’

For information on our personal care services

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